ST Forum, 7/7/2015, Third-party charges: Singtel replies
We thank Mr Tan Meng Peow (“Customer left in the lurch over unauthorised ‘subscription’“; last Wednesday), Mr Cheng Shoong Tat (“Time to crack down on mobile content scammers“) and Mr Nicholas Teo Eu Jin (“Verify that subscription is real before charging“; both published yesterday).
Singtel offers a free service for customers to bar mobile phone numbers under their names from accessing chargeable third-party content, such as games, quizzes, contests and chat lines.
The service can be activated by dialling *BLOCK (*25625) or calling our customer hotline (1688).
Tricia Lee (Ms)
Senior Corporate Communications