Why no Pioneer Generation benefits at A&E

ST Forum, 2 Mar 15, Why no Pioneer Generation benefits at A&E
Published on Mar 2, 2015 1:55 AM

{Extract}

The Pioneer Generation benefits do not apply to A&E departments at the public hospitals, which serve patients with critical, life-threatening medical conditions or have suffered accidents which require emergency attention.

The charging practices at the A&E are kept simple, as the focus is to ensure that patients receive vital emergency treatment that they require. Patients who need to be admitted for further medical treatment or investigation are able to pay the A&E fee as part of their inpatient bill with Medisave and/or MediShield coverage.

Pioneers may also use their yearly Medisave top-ups to further offset the remaining bill.

Patients who face difficulties in paying for their A&E and inpatient fees can approach the medical social workers in the public hospitals for assistance.

Lim Bee Khim (Ms)
Director
Corporate Communications
Ministry of Health

———-

ST Forum, 14 Feb 15, Pioneer Generation card not accepted

I WILL be turning 80 in a few months and the Pioneer Generation Package has not been of much help to me.

I went to the Accident and Emergency (A&E) department at Tan Tock Seng Hospital last Christmas Day as my bladder was full but I was unable to pass urine.

When I produced my Pioneer Generation card, the staff told me to put it away as the card was not valid at the A&E. After being treated, I was discharged and billed $105. The card also could not be used to buy certain medication.

Could the relevant authorities please offer some clarity on this matter?

Danam Raphael

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