What you need to know when buying gold at jewellery shops

TODAY, 21 Feb 2014 – CASE warns of ‘questionable practices’ by gold jewellery retailers

Some of the unfair business practices included failure to initiate weighing the jewellery and to provide detailed receipts with cost breakdowns, as well as using scales not meant for gold jewellery retailing.

CASE has advised consumers to exercise caution when buying gold jewellery and take measures such as checking the net weight of the piece without the price tag, ensuring the right weighing scale with the Accuracy Label is used (battery-operated weighing scales are not approved for weighing gold jewellery) and requesting for a receipt with a detailed cost breakdowns (gold price, workmanship, etc.).


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