虎航:有人陪同照顾,无需签免责声明

虎航:有人陪同照顾 无需签免责声明

虎航营运总裁何润生说,有特别需要的人士在单独乘搭飞机时,需签署免责声明表格,但如果有人陪同照顾,就无需签署免责声明表格(indemnity form)。

在上述这起事件中,陈伟联有人陪同照顾,其实无需签署免责声明表格,但是,何润生说,那名女机师因为太热情,才会忽略这点。

虎航建议,听障或视障人士在乘搭飞机前5天通知虎航,这样,工作人员就可以尽力提供任何必要的措施,确保乘客的安全及方便。

这次对陈伟联造成的不便,虎航表示,属下的客户服务部会亲自与陈伟联联络,向陈伟联诚意致歉。(新明日报)

Tiger Airways Special assistance/needs

Visual or hearing impairment
You must inform us at least 5 (five) days in advance of the departure date through our call centre if you are vision or hearing impaired. Our crew will then be able to provide everything necessary for your safety and convenience upon your arrival. Visually impaired passengers on flights to or from Singapore must be accompanied by a carer.

Service dogs
We do not accommodate service dogs on international flights as well as domestic flights in Australia, Philippines and Indonesia.

 

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