Report a possible spyware problem to Microsoft

To submit potential spyware to Microsoft

Compress the potential spyware files in an archive and then e-mail the archive to windefend@submit.microsoft.com:

1. In Windows Explorer, right-click a blank area in an open folder or on the desktop, point to New, and then click Compressed (zipped) Folder.
2. Type the name fn-spyware.zip for the new compressed folder, and then press the ENTER key.
3. Drag the potential spyware files to the archive and drop them into the archive the same way you would drop them into a typical Windows folder.
4. On the File menu, click Add a Password.
5. In the Password box, type the password infected.
6. In the Confirm Password box, type the password infected again.
7. Compose a new e-mail message using any e-mail program that allows you to attach files to the message.
8. In the To field, type windefend@submit.microsoft.com.
9. In the Subject line, type False Negative: spyware.
10. In the body of the message, include details about why you think the file is spyware or other potentially unwanted software and include any information about where you might have downloaded this program or what other program might have installed it.
11. Attach the password-protected archive that you created (fn-spyware.zip) to the message.
12. Send the message.

Microsoft will analyze the submitted files and update the detection capabilities in Windows Defender as appropriate, based on the results of the file analysis. Thank you for taking the time to help improve Windows Defender.